Remote Health Care Concierge Associate in Pittsburgh

Location: Pennsylvania

Compensation: Hourly

Staff Reviewed: Mon, Jun 07, 2021

This job expires in: 25 days

Job Category: Sales

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A healthcare company needs applicants for an opening for a Remote Health Care Concierge Associate in Pittsburgh.

Candidates will be responsible for the following:

  • Answering and investigating incoming inquiries from Health Plan members
  • Providing exemplary customer service by being proactive and responsive to all Health Plan customer requests
  • Remaining current on all departmental policies, procedures, plan benefit designs, and modifications

Qualifications Include:

  • Minimum of 2 years of customer service and/or call center experience
  • Proficient in typing
  • Proficient writing skills
  • Ability to make independent decisions
  • Complex analytical skills necessary to evaluate customer inquiries
  • Demonstrates good organizational skills

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