Job Summary
A health insurance company is filling a position for a Remote Health Care Navigator.
Must be able to:
- Complete telephonic outreach to DSNP members utilizing auto dialer and manual dialing
- Educate member on gaps in care and assist with scheduling provider appointments
- Assist members with social determinants of health and links to community resources
Skills and Requirements Include:
- High School Diploma / GED or higher
- 1+ years of call center and / or telephonic customer service experience
- 1+ years of professional experience in an office setting using the telephone and computer
- 1+ years of Healthcare / insurance and/or Social work / community outreach / advocacy experience
- 1+ years of experience in analyzing and solving customer problems
- Work experience using Microsoft Word, Microsoft Excel, and Microsoft Outlook
