Remote Health Insurance Care Navigator

Job ID: Available for Members

Location: Iowa

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 15, 2020

This job expires in 25 days

Job Category: Healthcare, Human Services

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A health insurance company has a current position open for a Remote Health Insurance Care Navigator.

Core Responsibilities of this position include:

  • Completing telephonic outreach to DSNP members utilizing autodialer and manual dialing
  • Educating member on gaps in care and assists with scheduling provider appointments
  • Assisting members with social determinants of health and links to community resources

Required Skills:

  • Must be available to work Monday – Friday 9:00am - 5:30pm CST
  • High School Diploma / GED or higher
  • 1+ years of call center and / or telephonic customer service experience
  • 1+ years of professional experience in an office setting using the telephone and computer
  • 1+ years of Healthcare experience and/or Social work/community outreach
  • Work experience using Microsoft Word, Microsoft Excel, and Microsoft Outlook