Job Summary

A healthcare company is in need of a Remote Health Plan Specialist.

Core Responsibilities of this position include:

• Providing high-quality secure chat, email, and phone support
• Triaging and responding to support requests from providers, members, and others
• Coordinating with the Clinical Operations and other teams

Required Skills:

• High School Diploma or GED
• 1+ years customer service experience
• Superior customer service and communication skills
• Patient and professional demeanor when handling challenging cases
• Analytical, creative, and compassionate approach to problem solving
• Intellectual curiosity