Remote Health Service Reliability Support Engineer

Job ID: Available for Members

Location: California, Colorado

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 17, 2020

This job expires in 29 days

Job Category: Healthcare, Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare provider has an open position for a Remote Health Service Reliability Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Assist customers through their development lifecycle as a point of contact for troubleshooting complex issues
  • Assist customers with issues encountered after going live in production
  • Analyze and drive issue resolution for customer reported issues, identify the problem area(s)

Position Requirements Include:

  • 4-year degree in computer science or related field or equivalent experience
  • 4+ years of DevOps support experience
  • Knowledge of tiered applications, middleware, database systems, and supporting components
  • Strong customer-facing skill