Job is Expired
Location: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Texas, Virginia
Compensation: Salary
Staff Reviewed: Mon, Feb 06, 2023
Job Summary
A leader in digital therapeutics is seeking a Remote Health Software Customer Success Director.
Core Responsibilities of this position include:
- Setting a strategic direction with the client based on the established value proposition
- Collaborate with client stakeholders and develop relationships
- Partner on delivery of Kaia platform from point of kick-off/sales hand-off throughout implementation
Applicants must meet the following qualifications:
- A passion for providing exemplary client service
- Experience developing account management processes, best practices, and cross-functional partnerships
- Ability to partner on multiple projects
- An analytical mindset that can develop quantitative and qualitative analyses
- Team player who can operate with clear direction and knows when to escalate or ask for help
- Experience working in a high activity, high intensity environment
