Remote Healthcare Agent Support Representative

Job is Expired
Location: Arizona, Florida, Indiana, Kentucky, Oklahoma, Texas, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 18, 2021

Job Summary

A health insurance company has an open position for a Remote Healthcare Agent Support Representative.

Core Responsibilities of this position include:

  • Performing inbound and outbound calls from internal and external selling agents in a fast-paced call center
  • Assisting agents with all pre-enrollment inquiries
  • Utilizing documents, websites, and local networks to research and resolve inquires of agents

Qualifications Include:

  • 2 or more years of comprehensive customer service experience
  • Communicates effectively and confidently with all internal/external customers
  • Proficiency in Microsoft Office Word, PowerPoint, and Excel
  • Ability to navigate multiple computer systems, applications and utilize search tools to find information
  • Demonstrates high level of critical thinking and problem solving skills
  • Demonstrates high level of multitasking ability

COMPLETE JOB DESCRIPTION

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