Job is Expired
Location: Arizona, Florida, Indiana, Kentucky, Oklahoma, Texas, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 18, 2021
Job Summary
A health insurance company has an open position for a Remote Healthcare Agent Support Representative.
Core Responsibilities of this position include:
- Performing inbound and outbound calls from internal and external selling agents in a fast-paced call center
- Assisting agents with all pre-enrollment inquiries
- Utilizing documents, websites, and local networks to research and resolve inquires of agents
Qualifications Include:
- 2 or more years of comprehensive customer service experience
- Communicates effectively and confidently with all internal/external customers
- Proficiency in Microsoft Office Word, PowerPoint, and Excel
- Ability to navigate multiple computer systems, applications and utilize search tools to find information
- Demonstrates high level of critical thinking and problem solving skills
- Demonstrates high level of multitasking ability