Job Summary

A healthcare company is filling a position for a Remote Healthcare Associate Customer Service Representative.

Candidates will be responsible for the following:

• Resolving customer inquiries and complaints via written, telephonic and face-to-face communication
• Preparing adjustments for services not properly processed
• Meeting all production, quality, and adherence standards

Skills and Requirements Include:

• High School Diploma or GED required for all levels
• 1-2 years customer service experience in a call center
• Ability to handle many tasks simultaneously and respond to customers and their issues promptly and professionally
• Ability to take direction and to navigate through multiple systems simultaneously
• Strong written and verbal communication skills