Job Summary
A healthcare company is seeking a Remote Healthcare Call Center Customer Service Agent.
Core Responsibilities of this position include:
- Answering medical billing/insurance inquiries
- Supporting additional process areas in responding to customer inquiries and service requests
- Identifying additional ways to be of service and ensure customer satisfaction
Qualifications for this position include:
- AA in Finance, HR, Business Management or Equivalent Education/Experience
- Experience in call center or equivalent customer service setting
- Experience with Microsoft Office - Word, Excel, PowerPoint desired
- Strong customer service skills and professional demeanor
- Strong verbal and written communication skills
