Job Summary
A healthcare coaching and training company has a current position open for a Remote Student Success Advisor in Boise.
Candidates will be responsible for the following:
- Answering incoming student support inquiries with an exceptional phone and/or written manner exuding a calm confidence which provides students excellent care for their needs
- Managing the Support Desk on assigned days, ensuring that all tickets are responded to within 24 hours
- Anticipating user questions and be ready with timely and relevant responses
Applicants must meet the following qualifications:
- Customer Service Mindset: You have a genuine enthusiasm for customer care and bring passion and energy, with the ability to maintain a positive attitude under pressure
- Organized: You are a self-starter and a team player. You are highly organized. You are responsible for completing projects on an agreed timeline
- Motivation: You are self-motivated, with high energy and an engaging level of enthusiasm
- Accountable: While not expected to be perfect, you strive to do your very best
