Remote Healthcare Concierge Assistant Supervisor in San Leandro

Location: California

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 04, 2020

This job expires in 16 days

Job Category: Healthcare, Management

Remote Level: Partially Remote

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company is filling a position for a Remote Healthcare Concierge Assistant Supervisor in San Leandro.

Must be able to:

  • Oversee the daily activities of a team of remote healthcare concierge representatives
  • Assist with managing call flow, issue resolution, and technical problems
  • Prepare reports and analyze data to improve processes

Position Requirements Include:

  • Ability to travel to main office when requested, up to once a quarter
  • 1 to 2 years Senior Customer Service/Team Lead and/or management experience
  • High school diploma or GED
  • 3+ years of healthcare experience
  • 3+ years of prior success in a call center environment
  • Ability to handle stressful situations with resilience