Job Summary

A home health benefits management services company needs applicants for an opening for a Remote Healthcare Customer Service Expert.

Core Responsibilities of this position include:

• Coordinating services and equipment to meet physician prescribed starts of care and/or discharge dates
• Performing timely communication to the referral source, physician, and patient
• Utilizing appropriate documentation to ensure URAC core and HUM standards are met

Qualifications Include:

• High School Diploma or the equivalent
• Minimum 1 year work experience in customer service
• Proficiency and comfortable in a computer-based environment
• Excellent communication and problem solving skills