Job Summary
A healthcare company is filling a position for a Remote Healthcare Customer Service Representative Associate in Virginia.
Must be able to:
- Respond to customer telephone inquiries within a call center environment
- Identify underlying customer needs
- Update member information in system as needed
Applicants must meet the following qualifications:
- 1 year of customer service experience
- Demonstrated skills as an empathetic and compassionate communicator
- Ability to quickly gain customer trust and confidence
- Demonstrated PC navigation and data entry skills
- Strong interpersonal communication skills
- Good oral and written communication skills
