Remote Healthcare Customer Service Representative in Apex

Location: North Carolina

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A privately-held health technology company needs applicants for an opening for a Remote Healthcare Customer Service Representative in Apex.

Individual must be able to fulfill the following responsibilities:

  • Answer telephone call inquiries and promote appropriate products and services to customer
  • Research and resolve complaints to ensure customer retention and satisfaction
  • Provide excellent customer service by being attentive, respectful and professional at all times

Skills and Requirements Include:

  • 1 year customer service environment Effective computer skills
  • Ability to work varying shifts from 7AM to 6PM
  • Arrive to work on time and have exceptional Attendance Record Excellent problem solving skills
  • Must be able to work effectively in a fast paced call center environment
  • Detail oriented with excellent problem solving skills, imagination and patience
  • Ability to work professionally, effectively, and efficiently in a team environment

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