Job Summary

A business process outsourcing company needs applicants for an opening for a Remote Healthcare Customer Service Representative in Chattanooga.

Must be able to:

• Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns
• Calmly attempt to resolve and de-escalate any issues
• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

Qualifications for this position include:

• High School Diploma or equivalent
• Typing 25 WPM
• 18 years of age or older
• Be proficient in PC operation and navigation
• 6 months customer service experience minimum