Job Summary

An information technology and professional staffing and services company has a current position open for a Remote Healthcare Customer Service Representative in Houston.

Must be able to:

• Answer benefit and claims questions
• Guide customers on the appeals process and initiating authorization for pharmacy/medical calls
• Document and guide complaints, payment inquiries, and other common customer service questions

Must meet the following requirements for consideration:

• High School Diploma
• 1+ years of customer service in healthcare industry
• Must be proficient in MS Office
• Excellent written and oral communication skills