Remote Healthcare Customer Service Representative in Radford

Location: Virginia

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 09, 2021

This job expires in: 11 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A marketing company is seeking a Remote Healthcare Customer Service Representative in Radford.

Core Responsibilities Include:

  • Recording, investigating and identifying profiles to determine appropriate action steps
  • Logging, tracking and appropriately documenting interactions through utilization of call center technology
  • Demonstrating appropriate customer care behaviors (empathy, active listening, courtesy, politeness, helpfulness, etc.)

Position Requirements Include:

  • Must be able to multitask in a technologically based environment
  • High School Diploma/GED
  • Demonstrated ability to interact with diverse populations

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