Job Summary

A marketing company is seeking a Remote Healthcare Customer Service Representative in Radford.

Core Responsibilities Include:

• Recording, investigating and identifying profiles to determine appropriate action steps
• Logging, tracking and appropriately documenting interactions through utilization of call center technology
• Demonstrating appropriate customer care behaviors (empathy, active listening, courtesy, politeness, helpfulness, etc.)

Position Requirements Include:

• Must be able to multitask in a technologically based environment
• High School Diploma/GED
• Demonstrated ability to interact with diverse populations