Remote Healthcare Customer Success Operations Director

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Jul 15, 2021

This job expires in: 16 days

Job Category: Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company has a current position open for a Remote Healthcare Customer Success Operations Director.

Core Responsibilities of this position include:

  • Implementing modern processes and enabling technology to create a data-driven and proactive Customer Success function
  • Designing and effectively deploying a CSM and customer training programs encompassing live training, webinars, videos and more
  • Developing repeatable business review framework, templates and methodology

Applicants must meet the following qualifications:

  • Bachelor’s Degree or equivalent work experience
  • 5-10+ years total work experience, with 3-5+ years of relevant Customer Success Ops or Sales Ops experience at a B2B SaaS company
  • Familiarity with Customer Success automation tools
  • Ability to work independently, as well as part of a team, on multiple projects
  • Professional writing and communication skills for both customer and executive audiences

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH