Job Summary

A service commerce platform is in need of a Remote Healthcare Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

• Maintain a positive, empathetic and professional attitude toward customers at all times
• Engage and build customer loyalty by providing fast, accurate and helpful insights
• Document and manage customer interactions in our Salesforce CRM

Required Skills:

• 1+ years experience in Healthcare field
• Basic understanding of the healthcare industry (HIPAA, PHI, EDI, CMS, etc)
• Passionate about delivering world-class customer experience in a friendly, patient and professional demeanor
• Excellent verbal and written communication skills