Job Summary
A healthcare assistance company needs applicants for an opening for a Remote Healthcare Employee Assistance Program Customer Care Associate.
Individual must be able to fulfill the following responsibilities:
- Cooperate with team members to meet goals or complete tasks
- Provide quality customer service that exceeds customer expectations
- Treat all internal/external customers, team members and department contacts with dignity/respect
Position Requirements Include:
- High School Diploma or G.E.D
- Basic Knowledge of MS Word and Excel
- Strong communication skills and phone etiquette
- Ability to explain complex issues to employees/retirees
- Highly effective listening skills
- Strong problems solving/issue resolution skills
