Remote Healthcare Inbound Contact Representative 3

Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

Compensation: Hourly

Staff Reviewed: Wed, Mar 31, 2021

This job expires in: 9 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A health insurance company has a current position open for a Remote Healthcare Inbound Contact Representative 3.

Core Responsibilities Include:

  • Addressing customer needs which may include complex benefit questions
  • Resolving issues
  • Educating members

Applicants must meet the following qualifications:

  • High School Diploma or GED
  • 2 years Inbound/Outbound telephonic quality member advocacy experience within healthcare
  • 1 year experience working as a subject matter expert, SME, or experience working leading special projects
  • Proficiency in Microsoft Office applications, including: Outlook, Word and Excel
  • Adaptable with the ability to thrive in a fast paced environment
  • Strong attention to detail

COMPLETE JOB DESCRIPTION

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