Job Summary
A technology company specializing in electronics, healthcare, and lighting is searching for a person to fill their position for a Remote Healthcare Technical Support Engineer.
Must be able to:
- Provide telephone and remote technical support to customers
- Escalate customer satisfaction and product issues for evaluation and action
- Troubleshoot calls and enter complete case notes
Qualifications Include:
- Bachelor’s in computer science, electronics, biomedical or other related disciplines
- 3+ years of professional working experience in the healthcare/IT technologies or electronics industry
- SQL database and HL7 skills required
- Knowledge of patient monitoring systems is desired
- Microsoft and other certifications are desirable