Job Summary
A healthcare technology company is seeking a Remote Healthcare Technology Call Center Manager.
Must be able to:
- Work on performance management for the assigned clients
- Lead and manage the performance of a team of up to 30 Customer Service Representatives
- Ensure that timely action is taken to resolve issues related to customer performance
Skills and Requirements Include:
- Minimum of 5 years of call center customer service experience
- Experience managing large teams (i.e. 20+ team member) required
- Minimum of four years of people management experience in customer service, or a related industry
