Remote Healthcare Technology Customer Service Specialist Analyst

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 19, 2022
This job expires in: 5 days
Job Summary

A healthcare technology company is seeking a Remote Healthcare Technology Customer Service Specialist Analyst.

Core Responsibilities of this position include:

  • Identifying and executing intraday dialer strategy to drive call center performance
  • Managing daily task execution within telephony, dialer, and workforce management software
  • Monitoring real time adherence and call center resource utilization

Skills and Requirements Include:

  • 1+ year of professional experience (Working experience applicable)
  • Basic understanding of data analysis and excel
  • Ability to learn multiple call center technology suites
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