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Remote Help Desk Analyst in Allentown

Job is Expired
Location: Pennsylvania
Compensation: To Be Discussed
Staff Reviewed: Sun, Oct 04, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Staffing Agency

Job Summary

A staffing agency is seeking a Remote Help Desk Analyst in Allentown.

Candidates will be responsible for the following:

  • Performing general software and electronic mail support
  • Escalating incidents and/or requests to the appropriate resource
  • Acting as the customer advocate for problem resolution

Qualifications Include:

  • Demonstrate technical support competence on one or more computing platforms
  • Strong soft skills
  • Technical foundation and are eager to learn and grow with our organization

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