Remote Help Desk Desktop Support in Rockville

Location: Maryland

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 24, 2020

Job Category: Customer Service, Information Technology

Remote Level: 100% Remote

Employer Type: Staffing Agency

Job Summary

A staffing agency is filling a position for a Remote Help Desk Desktop Support in Rockville.

Core Responsibilities of this position include:

  • Providing technical support to employees
  • Installing, configuring, troubleshooting, and repairing PCs, laptops, etc
  • Responding to Help Desk tickets relating to hardware/software issues

Position Requirements Include:

  • Working knowledge of Windows 7 / 10, MS Office 2013 / Office 365,
  • Working knowledge of Symantec AntiVirus, WebEx, HelpDesk ticketing software
  • PC hardware experience
  • HS Diploma with 3 - 5 years of experience or the equivalent education and experience