Job Summary

A technology solutions company has a current position open for a Remote Help Desk Engineer.

Must be able to:

• Provide superior client experience when solving business technology problems
• Troubleshoot various user issues using remote control technologies
• Communicate clearly and effectively with clients on the phone

Required Skills:

• Must be willing to be available to work a rotating roster which includes weekends
• Must have excellent communication skills
• 2 years experience in basic hardware, software, and network troubleshooting
• Entry-level knowledge of Windows and Mac OS operating system
• Ability to work independently as well as in a group
• Ability to multitask and work with limited supervision a must