Remote Help Desk Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 11, 2019

This job expires in 26 days

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An IT professional services firm is searching for a person to fill their position for a Remote Help Desk Specialist.

Must be able to:

  • Provide assistance to all DOD Personnel
  • Assist in writing and updating project documentation
  • Translate processes into visual depictions

Qualifications for this position include:

  • Some travel may be required
  • Typically requires an Associates degree or similar technical training
  • Two years of related experience
  • Ability to obtain a Favorable Public Trust suitability determination
  • Must possess technical skill and knowledge in computer hardware and software