Job Summary

A company that focuses on making the divorce process of child support easier is filling a position for a Remote Helpdesk Customer Support Agent.

Individual must be able to fulfill the following responsibilities:

• Respond to customer inquiries via email or live chat
• Accurately identify and resolve users’ issues using problem-solving skills
• Independently handle routine and more complex customer inquiries with a goal of timely resolution

Must meet the following requirements for consideration:

• Must demonstrate dependability and initiative
• Communicate effectively with clients to ensure accuracy and quality of customer account information
• Ability to effectively maneuver through multiple systems
• Ability to work from home in a designated office space
• Available to work 20+ hours per week with a flexible schedule, including nights and weekends
• Fluent in English