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Remote Helpdesk Level 2 Support in Dallas

Job is Expired
Location: Texas
Compensation: Base+commission
Staff Reviewed: Thu, Jan 10, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology solution group needs applicants for an opening for a Remote Helpdesk Level 2 Support in Dallas.

Core Responsibilities Include:

  • Troubleshooting network print issues
  • Understanding user authentication, permissions, and encryption, and best practices
  • Working with NOC and Central IT management or daily instructions and task list

Position Requirements Include:

  • Candidate will have at least 3+ years experience IT support
  • Previous experience as desktop support and/or hardware technician
  • Knowledge of TCP/IP and data protocols
  • Knowledge of various Windows operating systems, setup, deployment and troublshooting
  • Strong troubleshooting and critical thinking skills
  • All other requirements necessary for this position

COMPLETE JOB DESCRIPTION

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