Remote Helpline Specialist II

Job is Expired
Location: Nationwide
Compensation: Send Rates or Salary
Staff Reviewed: Sat, Jul 11, 2020

Job Summary

A non-profit organization is searching for a person to fill their position for a Remote Helpline Specialist II.

Core Responsibilities of this position include:

  • Address crisis situation with callers when necessary
  • Meet with a supervisor for consultation on a regular basis
  • Document contacts with callers

Qualifications for this position include:

  • 5+ years' experience in addiction and/or family treatment
  • Master's or Bachelor's degree in counseling, social work, human services, or closely related field
  • Cultural awareness, sensitivity and counseling competency
  • Strong interpersonal communication skills

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