Job Summary

A plumbing and HVAC supply company is filling a position for a .

Core Responsibilities of this position include:

• Handling between 40-50 inbound customer calls/chats per day
• Maintaining excellent customer service standards
• Completing all Brand Sales Trainings each month

Qualifications for this position include:

• High School diploma or equivalent
• 2+ years of experience in a customer facing, fast paced, service related role
• Proven experience utilizing critical thinking tools to solve customer issues
• Familiarity with the Microsoft Office and Google Office suites
• Ability to type 40+ WPM for phone and 45+ WPM for chat