Job Summary
A home warranty and services company is seeking a Remote Home Warranty and Services Customer Service Representative.
Core Responsibilities Include:
- Negotiating pricing with contractors. Informing customers of non-covered claims when applicable
- Providing any necessary follow-up.
- Providing technical resource knowledge for colleagues.
Qualifications for this position include:
- Knowledge of contract coverage, including systems and appliances
- Customer service and conflict resolution
- Computer skills (Microsoft Word, Excel, Outlook)
- Knowledge of business unit policies and procedures
