Job Summary
A home warranty and services company has a current position open for a Remote Home Warranty Customer Service Authorizer in Bartlett.
Core Responsibilities Include:
- Approving initial diagnosis of issues reported by customers
- Authorizing repair (or replacement) of systems or appliances covered by the plan
- Negotiating pricing with contractors
Must meet the following requirements for consideration:
- High school diploma or GED is required
- Experience with HVAC and other mechanical systems
- You are able to effectively interpret home warranty plans, contract coverage, etc
- You enjoy engaging with customers and providing quality service
- You are good at solving problems and explaining solutions
- You are effective at conflict resolution
