Remote Home Warranty Customer Service Representative Authorizer II in Evansville

Location: Indiana

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 01, 2021

This job expires in: 13 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced, Management

Job Summary

A home warranty and services company is in need of a Remote Customer Service Representative Authorizer II in Evansville.

Must be able to:

  • Approve initial diagnosis of issues reported by customers
  • Authorize repair (or replacement) of systems or appliances covered by the plan
  • Negotiate pricing with contractors

Skills and Requirements Include:

  • High school diploma or GED is required
  • Prior customer service or related experience is preferable
  • Experience with HVAC and other mechanical systems highly desirable
  • You are able to effectively interpret home warranty plans, contract coverage, etc
  • You enjoy engaging with customers and providing quality service
  • You are good at solving problems and explaining solutions

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