Job Summary
A short-term rental management company is filling a position for a Remote Hospitality Reviews Manager.
Core Responsibilities of this position include:
- Leading a team to ensure goals and service level agreements (SLAs) are met or exceeded
- Providing individual coaching and development for teammates in regular 1x1 conversations
Skills and Requirements Include:
- 5+ years of experience in customer service or hospitality
- 1+ years of experience coaching and supporting employees to achieve goals
- Aptitude for a solution-based approach to issue resolution
