Job Summary
A human resources solutions company is searching for a person to fill their position for a Remote Human Resources Customer Success Team Lead.
Core Responsibilities Include:
- Analyzing and iterating on our internal processes to make them simple and more efficient
- Developing and testing hypotheses around how to create loyalty through proactive outreach to our customers
- Inspiring your team and remove roadblocks so they can do the best work of their lives on a daily basis
Must meet the following requirements for consideration:
- Analytic and strategic thinker with the ability to translate data into insights and actions
- Experience in hiring, training, and developing a high-performing team of customer success professionals
- 3-5 years experience managing a team in customer success, account management, sales, or a similar field
- Success working in a fast-paced, high-growth environment
- Excellent customer service skills
