Job Summary
WHO ARE WE?
Building For Mission (BFM) is a remote start-up people and organization development consulting company based in D.C. that partners with organizations and individuals around the globe to build effective talent strategies, systems, and practices that reflect a deep value for race, equity, diversity and inclusiveness (REDI). We are motivated by a deep belief in the power of effective teams and specialize in strategic planning, organization development, human resources, facilitation, and coaching across mission-driven sectors.
WHAT IS THE ROLE?
We are seeking an exceptional human being to join the Operations team as the Human Resources (HR), Finance, and Operations Manager. With direction and partnership from the CEO, the HR, Finance and Operations Manager will manage some elements of the organization's accounts payable and business development (BD) operations as well as core human resources processes such as benefits, onboarding, identifying, and managing external professional services (such as PEO, etc.) as needed. This role will also oversee an essential portfolio of operations projects that include, but are not limited to, knowledge management and selection, integration, and effectiveness of software tools. A successful candidate is an individual who can implement data-based, industry-tested practices and processes to support management and staff in the development and implementation of effective systems. This person will be skilled in the ability to manage multiple projects, has strong relationship management, and can provide specialized advice, facilitation, procedures, programs, and/or practices. This role is critical to building the foundation of equitable systems and structures within BFM, and this role has high growth potential as BFM grows and evolves. The HR, Finance, and Operations Manager will report to the CEO and collaborate closely with the Chief of Infrastructure and the Executive Assistant.
The salary for this role will be between $70K and $95K, based on experience.
WHO SHOULD APPLY?
You believe that bold and meaningful visions are achievable when good systems are in place to support diverse teams.
You find joy unmeasured when needed systems and processes are in place and work well.
You have a wealth of HR, finance, and operations best practices that you could seamlessly apply in a small, remote, fast-based environment.
You are a detail-oriented individual who enjoys creating and implementing new systems while managing multiple projects with many different moving pieces.
You enjoy a start-up atmosphere filled with a variety of growth opportunities.
You get excited about creating reports and writing proposals.
You work well with others and genuinely enjoy learning and growing.
You operate with high integrity and emotional intelligence; always trustworthy and never losing sight of the diverse humans who rely on the systems and processes that you build and implement so well.
You want to do good work with good people and have fun.
WHAT DOES THE JOB ENTAIL?
Finance + Business Development (30-45%)
Support the creation and management of the annual budget
Ensure 100% accuracy for client invoicing, accounts payable, support payroll, and online services
Attend BD meetings as needed, and participate in client lifecycle from the start of BD meetings to signed agreements at the end
Manage the client contracts process
Create a library of proposal templates for commonly used SOWs
Manage the client life cycle from creating contracts to set up in Quickbooks + Resource Tool, to invoice creation, tracking, and billing
Partner with the CEO to maintain client portfolios (BD Pipeline/RFPs/Meetings)
Oversee compliance and business registrations (Sam, WOSB, SWAM, State Registration, etc.)
Human Resources (15-20%)
Lead onboarding and offboarding process of new staff and contractors
Research and develop policies and procedures, as needed
Maintain and build relationships with contractors
Liaise with benefits companies, outsourced HR, and finance contractors
Manage updates and make edits to the employee handbook, as needed
Manage an effective recruitment process from job posting to hire, as needed
General Operations (25-35%)
Maintain responsibility for smooth business operations
Create and manage operations project plans, including goals, timeline, clearly defined roles, and stakeholder engagement
Gather learnings about systems and protocols from past projects and deep knowledge of BFM systems to plan for future needs
Closeout projects, and capture and implement learnings for future application
Manage platforms, namely Google Drive and Dropbox, for strong internal and external knowledge management
Manage Predictive Index contracts and administration
Identify special projects that will increase the effectiveness and efficiency of business operations, in collaboration with the CEO + leadership team
Manage outsourced support (people and projects) in finance, HR, and operations, as needed
Organizational Stewardship (5-10%)
Maintain an unparalleled level of confidentiality, responsible discretion, and integrity in managing highly sensitive and human-centered information
Contribute to the organization's strategy and business model developments
Strengthen culture by modeling collaboration, operating with integrity, demonstrating a strong work ethic, an openness to learn and grow, flexibility, and kindness
Work effectively and creatively in a largely virtual environment
Attend and contribute to team meetings
ADDITIONAL SKILLS & QUALIFICATIONS
We are seeking candidates with the following capabilities:
Organization: You are extremely organized and detail-oriented. You create systems to help others be more organized and to manage yourself. You seek to create order where it is lacking.
Project Management: You manage projects, stakeholders, and budgets effectively.
Multi-tasking and Prioritization: You can manage multiple open projects at a single time by prioritizing according to importance, stakes, and timeline.
Vision: You see missing processes or systems and develop them to address the gaps. You also know how to develop long-term plans, with contingency plans.
Business Operations: You have knowledge of and experience with systems that can improve efficiencies across the organization.
Oral and Written Communication Skills: You are a strong writer, skilled in organizing thoughts and ideas in ways that are clear and client-centered for presentations and reports.
Relationship Cultivation: You possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. You are also able to laterally influence and motivate others to achieve outcomes.
Growth Mindset: You believe in the human capacity for learning and growth in a way that encourages compliance with the systems and protocols you set forth.
Strong Problem-solving and analytical skills: You can identify where there is an operational need, what causes it, and implement effective solutions to address the issues
Integrity: You operate with honesty and discretion with sensitive information.
Value for REDI: You believe that all humans have a right to respect and fairness, though some have historically been denied this, and that we achieve the best outcomes when different perspectives are integrated.
PROFESSIONAL & EDUCATIONAL EXPERIENCE:
We believe it is helpful to share our general idea of the profile of a person who might be competitive for this role, which you can see below. However, we believe that competitive HR Finance and Ops Managers could possess a variety of diverse professional backgrounds. So, if you believe you are a great match for this role, whether or not these elements are true for you, we encourage you to apply!
5+ years of Human Resources and Finance experience
3+ years of Office Management and/or administrative experience
Associate or Bachelor's Degree and/or comparable skills, certifications, or experiences
LOCATION:
This is a remote position. Residence in the DMV area preferred. Candidates must be willing to travel for occasional in-person team engagements.
