Job Summary
A HVAC solutions company needs applicants for an opening for a Remote HVAC Quality Assurance Specialist in Chicago.
Must be able to:
- Review inbound and outbound calls for teams for quality assurance according to our metrics
- Research account activity to ensure proper completion, follow up, and communication
- Review chat logs for team members for quality assurance
Must meet the following requirements for consideration:
- Ability to make thoughtful decisions
- Active listening skills
- Appreciation for research
- A good balance of left and right-brained thinking
- Can hold people accountable to high standards
- Strong attention to detail with a precision-mindset
