Remote Implementation Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Mar 30, 2021

This job expires in: 14 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A software development company is seeking a Remote Implementation Specialist.

Individual must be able to fulfill the following responsibilities:

  • Guide trialing and active customers through successful product deployment for a broad suite of education-serving software platforms
  • Structure onboarding sessions as conversations that employ active listening and user-driven experiential learning
  • Leverage effective troubleshooting techniques (call-based and written form) to support clients during implementation

Must meet the following requirements for consideration:

  • Prior experience in a role that combines demanding project management and grit with patience and people skills
  • Clear, engaging and efficient communication skills, both spoken and written
  • Ability to quickly develop rapport and trust with a diverse customer base
  • Strong technical and analytical ability

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