Remote Inbound Customer Service Representative

Job is Expired

Location: Central Time, Eastern Time

Compensation: To Be Discussed

Staff Reviewed: Fri, May 28, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An insurance and benefits provider has an open position for a Remote Inbound Customer Service Representative.

Candidates will be responsible for the following:

  • Responding to customer inquiries with timely and accurate information
  • Utilizing resources and tools to accurately respond to customer inquiries
  • Meeting the expectations of the quality/productivity standards to ensure privacy of our customers

Qualifications Include:

  • High school diploma or equivalent required
  • Demonstrated customer service experience and/or experience in a customer service-oriented environment
  • Strong customer service orientation with demonstrated commitment to meet customer needs
  • Solid verbal/written communication and interpersonal skills
  • Demonstrated ability to work in a fast paced, structured environment, handling large call volumes
  • Computer proficiency

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