Remote Inbound IT Sales Support Representative

Location: New Hampshire

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 09, 2020

This job expires in 16 days

Job Category: Customer Service, Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A provider of IT services is searching for a person to fill their position for a Remote Inbound IT Sales Support Representative.

Individual must be able to fulfill the following responsibilities:

  • Answer in-bound queries from such sources as email and the telephone
  • Provide the customer with the appropriate service regarding pre-sale and post-sale matters
  • Serve as back up for the switchboard operator via remote connection

Qualifications for this position include:

  • Familiarity with company departments and divisions as well as how they interact
  • Intermediate knowledge of JDE and case management system
  • Ability to work in a multi-windows environment
  • Working knowledge of Call Back
  • Self-motivated with ability to work independently as a remote worker
  • Interpersonal skills with ability to develop rapport with internal and external customers