Remote Incident Communications Specialist

Location: New Jersey

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 10 days

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An information technology company is searching for a person to fill their position for a Remote Incident Communications Specialist.

Must be able to:

  • Engage in incident bridge calls during shift for client communication needs
  • Provide timely, clear, and concise business communication of production impacting incidents
  • Update and maintain process and procedures documentation

Skills and Requirements Include:

  • Associates Degree in MIS, Computer Science, Business, Communications or related fields
  • 3+ years experience working in technical environments and able to translate technical jargon into business communication
  • Client Services, Incident Management, Customer Service or college grads

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