Job Summary
A technology company is filling a position for a Remote Information Technology Customer Success Specialist.
Individual must be able to fulfill the following responsibilities:
- Provide outstanding customer support
- Create documentation and knowledge base articles
- Take ownership of customer issues
Qualifications for this position include:
- College degree preferred and/or up to a year of equivalent relevant experience
- Superb written and verbal communication skills and an ability to empathize with customers
- Ability to build relationships with customers
