Job Summary

A customer engagement service is in need of a Remote InformationTechnology Process Improvement Principal Consultant.

Core Responsibilities Include:

• Leading and managing globally spanned and / or executive stakeholder process improvement initiatives
• Monitoring and maintaining improvements via robust Control Planning and Compliance Measures
• Supporting departmental improvements i.e. tools, templates, processes

Skills and Requirements Include:

• BA/BS or equivalent experience, MBA preferred
• Certification as Lean and/or Six Sigma Green or Black Belt desired
• ITIL training/certification highly desirable
• Experience with enterprise ticketing/ITSM solutions preferred
• Experience in process improvement methodology
• Experience managing cross-functional teams and leading global improvement initiatives