Job Summary
An insurance and benefits provider is filling a position for a Remote Insurance Enrollment Tech Analyst I.
Must be able to:
- Identify and resolve hardware, software or enrollment system issues in a professional and timely manner
- Document issues and solutions thoroughly for record keeping and trending analysis
- Adhere to, support, and promote Colonial’s data security policy
Position Requirements Include:
- Strong knowledge of computers, current Windows Operating system versions and Microsoft office suite
- Ability to troubleshoot hardware/software issues
- Strong knowledge of the Internet and connectivity support.
- Excellent communication skills
- Customer service experience
- Good judgment and ability to think logically