Remote Insurance Service Operations Account Manager

Location: Arizona, California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 28, 2022
This job expires in: 9 days
Job Summary

An insurance company has an open position for a Remote Insurance Service Operations Account Manager.

Must be able to:

  • Partner with the Strategic Initiatives team to execute against new client partnership deals
  • Meet with clients to ensure transparency regarding Service Operations health using KPIs to lead meaningful discussions
  • Manage outbound and email communications for important client points of contact

Qualifications Include:

  • 1+ years of healthcare related experience
  • Experience using database tools such as Jira, periscope, tableau, or excel
  • 3+ years of customer support/service experience
  • Experience handling complex B2B client escalations and working to resolve promptly
COMPLETE JOB DESCRIPTION

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