Job Summary

A global company specializing in consumer transaction technologies has a current position open for a Remote International Customer Support Executive Director.

Individual must be able to fulfill the following responsibilities:

• Lead a large team of employees that are responsible for providing world class technical support to our Hospitality customers
• Drive short & long-term Customer Support strategies for the International Hospitality Market Segment
• Set the right priorities including quantitative and qualitative objectives for your team

Position Requirements Include:

• Willing to travel internationally (off-shore team)
• Bachelor's degree
• Highly experienced in customer service and/or technical customer support
• +15 years leading a global Business Operations organization
• Proven track record driving results in a non-US cross-functional organization
• Proven ability to build high-performing teams