Remote IS Support Specialist in Louisville

Location: Kentucky

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 09, 2020

This job expires in 14 days

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A healthcare services provider needs applicants for an opening for a Remote IS Support Specialist in Louisville.

Candidates will be responsible for the following:

  • Serving as a first point of contact for people experiencing problems with software
  • Communicating by telephone, text, email or in-person with customers
  • Working through a series of questions to identify the issue and/or problem

Must meet the following requirements for consideration:

  • Ability to communicate by telephone, text, email or in-person with customers
  • Associate's/Bachelor's Degree or Appropriate Level Certifications
  • Homecare/Homebase or other EMR system experience
  • Proficiency in windows operating system
  • Strong understanding of current computer, telephonic and mobile technology
  • Strong Customer Service Skills