Job Summary
A healthcare services provider needs applicants for an opening for a Remote IS Support Specialist in Louisville.
Candidates will be responsible for the following:
- Serving as a first point of contact for people experiencing problems with software
- Communicating by telephone, text, email or in-person with customers
- Working through a series of questions to identify the issue and/or problem
Must meet the following requirements for consideration:
- Ability to communicate by telephone, text, email or in-person with customers
- Associate's/Bachelor's Degree or Appropriate Level Certifications
- Homecare/Homebase or other EMR system experience
- Proficiency in windows operating system
- Strong understanding of current computer, telephonic and mobile technology
- Strong Customer Service Skills
