Job Summary

An outsourcing company has an open position for a Remote IT and Digital Solutions Director.

Candidates will be responsible for the following:

• Gather IT requirements for new programs and program enhancements
• Participate in client facing meetings
• Review new business RFP, RFI, project request

Required Skills:

• Ability to travel- up to 30% of the time
• BA or BS in Computer Science, MIS or similar program - or equivalent work experience
• 3 years' experience designing Customer service/Contact Center Solutions
• Ability to communicate effectively and persuasively
• Must be comfortable presenting and communicating with clients in person and on the phone
• Ability to lead and communicate effectively and persuasively